What to
Outsource?
The decision on what to outsource
is not an easy one, but the business
benefits are proven — access
to the right skills at the right time,
high quality software applications,
and a fresh approach to your technology
challenges. Vision has a focused approach
to assist our customers in figuring
it all out. We have been doing it
for over 7 years, after all. Together,
we make intelligent decisions about
which portions of your Engineering
environment we should manage, and
which components you should continue
to manage. How? First, we build a
relationship with you. In order to
make a recommendation, we need to
understand your business, culture,
objectives, vision, and history.
Client Survey
Next, we conduct a high level
survey of your application portfolios.
We look at how the applications function
in the business, the general state
of the applications, number of users,
if they are critical to business operations,
etc. With this information, we can
generally rule out some application
groups based on set criteria. For
instance, support on an application
that is unstable is not a good candidate
to outsource.
Analysis
Then, we dive deep into the targeted
application portfolios. In this evaluation,
we carefully survey and collect detailed
information about the applications.
Size, age, enhancement backlog, current
support staff size, special requirements,
retirement plans, etc. Lastly, we
issue a report, delivered in a presentation
format, with our findings and recommendation.
With you, we define next steps, which
generally include a pricing proposal
for outsourcing services. What makes
our approach successful? We keep our
eye on the ball and focus on the fundamentals.
Knowledge
Transfer
Vision has fine-tuned our proprietary
knowledge transfer process, Visiontransfer,
to ensure a smooth transition from
the existing team to the Vision team.
This includes job shadowing, documentation,
and a unique knowledge measurement
system.
Quality
Our Global Development Center in India
is compared at ISO 9001 and 9002.
Product, process, and service quality
are measured throughout the project
lifecycle. We take that data and figure
out how to further optimize our process.
Project Management
The quality of project management
can be directly correlated to a development
initiative's success or failure. Our
Project Management practices are based
on the Project Management Institute's
Project Management Body of Knowledge.
Communication, risk management, and
leadership are the keys in project
management. We promote and ensure
communication. We ensure there is
a clear understanding of the business
objectives and scope through the entire
project team. We identify and manage
project risks proactively. And most
importantly, our Project Managers
are leaders empowered by Vision to
act in the best interest of the customer's
success. And most of them are PMI-certified,
and are in the process of pursuing
certification.
Customers
for Life
We approach your project with the
long term in mind, knowing that as
time passes, the value we can deliver
to your organization grows. And that
is a win-win situation. |
