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What to Outsource?
The decision on what to outsource is not
an easy one, but the business benefits are
proven — access to the right skills
at the right time, high quality software
applications, and a fresh approach to your
technology challenges. Vision has a focused
approach to assist our customers in figuring
it all out. We have been doing it for over
7 years, after all. Together, we make intelligent
decisions about which portions of your Engineering
environment we should manage, and which
components you should continue to manage.
How? First, we build a relationship with
you. In order to make a recommendation,
we need to understand your business, culture,
objectives, vision, and history.
Client Survey
Next, we conduct a high
level survey of your application portfolios.
We look at how the applications function
in the business, the general state of the
applications, number of users, if they are
critical to business operations, etc. With
this information, we can generally rule
out some application groups based on set
criteria. For instance, support on an application
that is unstable is not a good candidate
to outsource.
Analysis
Then, we dive deep into the targeted
application portfolios. In this evaluation,
we carefully survey and collect detailed
information about the applications. Size,
age, enhancement backlog, current support
staff size, special requirements, retirement
plans, etc. Lastly, we issue a report, delivered
in a presentation format, with our findings
and recommendation. With you, we define
next steps, which generally include a pricing
proposal for outsourcing services. What
makes our approach successful? We keep our
eye on the ball and focus on the fundamentals,
including:
Knowledge Transfer
Vision has fine-tuned our proprietary knowledge
transfer process, Visiontransfer, to ensure
a smooth transition from the existing team
to the Vision team. This includes job shadowing,
documentation, and a unique knowledge measurement
system.
Quality
Our Global Development Center in India is
compared at ISO 9001 and 9002. Product,
process, and service quality are measured
throughout the project lifecycle. We take
that data and figure out how to further
optimize our process.
Project Management
The quality of project management
can be directly correlated to a development
initiative's success or failure. Our Project
Management practices are based on the Project
Management Institute's Project Management
Body of Knowledge. Communication, risk management,
and leadership are the keys in project management.
We promote and ensure communication. We
ensure there is a clear understanding of
the business objectives and scope through
the entire project team. We identify and
manage project risks proactively. And most
importantly, our Project Managers are leaders
empowered by Vision to act in the best interest
of the customer's success. And most of them
are PMI-certified, and are in the process
of pursuing certification.
Customers for Life
We approach your project with the
long term in mind, knowing that as time
passes, the value we can deliver to your
organization grows. And that is a win-win
situation.
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